Staff and Policies

Swampscott Public Library Staff

Staff members can be contacted at swa@noblenet.org
The Children’s Room can be contacted at swachild@noblenet.org

Swampscott Public Library Trustees

  • Neal DeChillo, Chair
  • Tript Sembhi, Vice Chair/Treasurer
  • Debbie L. Friedlander, Secretary

Meetings:

Normally, the second Tuesday of each month at 7 p.m. at the Swampscott Public Library.  Contact Library to confirm specific dates, 781-596-8867 or swa@noblenet.org.

Friends of the Swampscott Public Library

Officers:

  • President: Gail Brock
  • Treasurer: Sharon Scofield
  • Clerk: Alison Kenney

Meetings:

Contact Library for meeting times, 781-596-8867 or swa@noblenet.org.

Swampscott Public Library Vision Statement

The Swampscott Public Library will be a welcoming place where people can fulfill their informational, recreational and cultural needs. Young children will have many opportunities for early childhood enrichment. All age groups will find help and support for their technology needs. Community residents will find the environmental information that they need to make good decisions for the health of our people and our planet. Unemployed and under employed townspeople will find the resources they need to get their ideal jobs. Community groups will have spaces to hold meetings. Residents will be well informed about activities, services and information available at the library. In conclusion, the Swampscott Public Library will be an active part of the community, helping residents improve their lives and their town.

Swampscott Public Library Mission Statement

The mission of the Swampscott Public Library is to enrich the lives of our users through information, education, and recreation. To this end the library will support literacy and learning for all age groups. The library will provide general informational materials as well as current and popular materials in a variety of formats. And finally the library will develop welcoming spaces that the community can use to work collaboratively and to discuss issues of common concern.

Literacy and Educational Support for all Age Groups

The library will provide educational support with an emphasis on literacy for all ages. Residents will have the resources they need to learn and explore topics of personal interest. They will be encouraged to read, explore, and discover new ideas at all stages of life and continue to learn throughout their lives. Children will be provided the resources they need for early childhood enrichment and teens will be supported through popular titles, curriculum support and programming.

Current Topics and Titles

The library will provide general information and current popular materials in all formats. To help fulfill community residents’ appetite for information about popular cultural and social trends and their desire for satisfying recreational experiences the library will provide popular library materials in a timely fashion. Materials will be provided in a variety of formats including large print, audio books and downloadables.

Well maintained areas for community meetings

The library will develop welcoming spaces that the community can use to work collaboratively and to discuss issues of common concern. The library will improve the existing meeting room to better accommodate larger groups who need space for meetings, discussions, lectures, and other activities. The library will refurbish the smaller meeting space for study groups and smaller meetings. These spaces will be clean, well maintained, and welcoming for patrons.

Swampscott Public Library Internet Use Policy

All patrons must sign-up (with their library card or proper identification) for a one-hour time slot of computer usage. They may use the computer beyond this time if at least one computer with Internet access is unoccupied, but they must relinquish the workstation if all Internet computers are currently occupied.

Patrons may sign-up for only one time slot during any given day, and patrons may not switch to a different computer unless the computer they are sitting at is deemed “unfix-able” for the duration of their one-hour time slot.

The library cannot provide email accounts.

Printing is charged $.10 per page for black and white, $.25 per page for color printing.

A person who damages equipment will be responsible for the cost required to return the equipment to proper operation.

The staff reserves the right to ask patrons to abort his/her search if it is displaying offensive or hostile material. This right is necessitated by the location of the Internet workstations and the possible proximity of children.

Parents must monitor their children’s use of the Internet.

The use of the Internet access through the Swampscott Public Library for illegal purposes or to transmit threatening, obscene, or harassing materials is strictly forbidden.

Materials obtained from the Internet may be subject to copyrighted laws.

Children’s Room Policy

For the safety of our children and the comfort of all of our patrons, the Swampscott Public Library strives to create a warm, inviting, fun and safe environment for children. We offer many programs and services that encourage children to develop a love of books, reading and learning. The safety and well being of children at the library is a serious concern, therefore the library maintains this policy:

1. All children under the age of 10 must have an adult or a responsible person 14 years or older with them at all times while they are anywhere in the Library.
2. No library staff member is authorized to accept responsibility for the supervision or care for any minor child left alone or unattended at the Library at any time.
3. No child under the age of 7 will be allowed on the computers without a parent or guardian seated with them.

All Minor Children
1. Parents or guardians should be responsible for having their children picked up by the time or before the Library is closed
2. Should it be determined that a child under age 14 has been left at the Library at closing time, every attempt will be made to contact the child’s parents or other family member. The Swampscott Police will be called if no one can be reached. Staff members will remain after hours with an unattended child until the parent, guardian, or police arrive.
3. Staff members staying with the child will be compensated for time spent waiting, by the town.
4. Staff members should fill out an incident report and leave it for the director when the police are called.
5. Library staff members will not transport children from the Library to any other location.
6. Parents, guardians, or caretakers who violate the rules stated above risk having their library privileges restricted or revoked.

Approved by Board of Trustees May, 2023.

Other Children’s Room Policies here.

Patron Behavior/Acceptable Use Policy

We welcome everyone to use the Swampscott Public Library. This policy is designed to promote appropriate use of the library. It will allow the Swampscott Library to carry out its mission to provide services, programs and materials that enrich lives. We have established this policy to ensure the safety of our patrons and staff, as well as safeguard our resources and facilities from damage. We wish to foster a love of reading and provide access to information.  The Library requests respect for others and any act which is inconsistent with the mission of the Library will not be tolerated.

Among these are the following:

  • Disruptive behavior, such as but not limited to, running, playing audio equipment so others can hear it, cell phone usage, threatening or harassing behavior, public intoxication, talking loudly or engaging in any other behavior that would hinder the Library from carrying out its mission.
  • Misuse of restroom, such as using the Library as a laundry or washing facility
  • Smoking or the use of other tobacco products and electronic smoking devices in the library
  • Possession of alcohol or illegal drugs
  • Possessions of weapons including but not limited to knives, clubs, guns, and blades
  • Verbal or physical harassment or assault of patrons or staff
  • Unauthorized taking of videos or pictures of any person in the Library without their consent
  • Theft or damage of any library materials
  • Entering the library without shoes or shirts.
  • Leaving a child under the age of 7 unattended in the library
  • No adult who is not accompanying a child or in search specifically for juvenile books should be in the Children’s room
  • Any activities that violate local, state, or federal laws or rules or policies of the Library

Any patron who violates this Policy may be denied the privilege of access to the Library by the Library Director or the Swampscott Police

Adopted by the Board of Library Trustee- April 25, 2018

Fines

The Swampscott Public Library is pleased to announce that the Library will be fine-free for nearly all overdue materials, effective immediately, and any past-due fines for Swampscott Library items will be removed from patron records. Library overdue fines are a deterrent to equitable access to library services, and serve only as a penalty for most families. This initiative is in keeping with the American Library Association’s 2019 “Resolution on Monetary Library Fines as a Form of Social Inequity,” and is supported by the Swampscott Public Library Board of Trustees and the Town of Swampscott. 

If Swampscott Library materials are not returned, replacement fees will still apply, and patron records will be blocked until the item is returned or paid for. Once those items are returned to the Library, there will no longer be a penalty for being returned late. Fines and fees for items borrowed from other libraries are set by the owning library, so those may still apply. For questions, call (781) 596-8867 or contact Caroline Margolis, Head of Circulation at cmargolis@noblenet.org, or Jonathan Nichols, Library Director at jnichols@noblenet.org.

 

Damaged and Incomplete Items

Damaged Items

The Swampscott Public Library strives to ensure that its materials meet a high standard of quality and durability.  Staff members regularly inspect circulating items at check-in and checkout to note damage or identify materials that need repair or replacement.  We encourage patrons to bring to our attention any damage that may have gone unnoticed so we can note the condition on the item.

When an item is returned in damaged condition, our staff will evaluate the extent of the damage and determine if the item can be mended.  Items damaged beyond repair will be charged to the last patron who had the item checked out unless a note on the item indicates that the damage occurred prior to checkout.  The patron will be notified of the condition and replacement cost, which will reflect the list price of the item.  The patron will be able to keep the damaged item if the replacement cost is received within three months of returning the item.  After three months, damaged items will be discarded.

Patrons have the option to purchase replacement copies of lost or damaged items instead of paying the fee mentioned above.  The replacement copy must be exactly identical to the damaged item (same ISBN, edition, etc.) and must be in new condition.  The replacement copy will be subject to review by our library staff before the fee is waived.  We strongly advise all patrons who choose to purchase a replacement copy to first consult with library staff to ensure the correct item is purchased.

The policy outlined above applies to items owned by the Swampscott Public Library only.  Materials borrowed from other libraries will be subject to the procedures and policies of the owning library.  If a patron wishes to pay the replacement fee for an item belonging to another library, the fee must be paid for with a check or money order made out to the owning library.  Cash cannot be accepted for payments to other libraries.

Incomplete Item Policy                                                              

Many of the items we circulate contain multiple pieces, including audiobooks, travel books with maps, language materials, DVD courses, music CDs with booklets, and media kits.  Our staff count these items at check-in and checkout to ensure all pieces are included.

If a patron returns an item with a piece missing, the patron will be contacted by library staff to indicate that the piece is missing.  The item will remain checked out to the patron until the missing piece is returned, and overdue fines will apply if the piece is not returned before the due date.

If a patron loses a piece of a set, our staff will attempt to purchase or find a replacement for the missing part and will charge a replacement fee for that piece only.  This fee will depend on the type and cost of the replacement.  If the missing piece cannot be replaced individually, the patron will be responsible for the replacement cost of an entire new set.

 

Collection Development Policy

If you have questions or concerns about the materials we order for the library, here is our Collection Development Policy. Swampscott Collection Development

 

If you would like the staff to review an item for reconsideration – please download and fill out (completely) our Reconsideration Form

If you would like the Director to review a program for reconsideration – please download and fill out (completely) our Program Reconsideration Form.